External Audits – What to expect? External Audits by Certification Bodies is the last step before ISO Certification. Many companies tend to get excited about this part as they do not feel that they are ever ready for the audit. However, like any other concept within ISO Certification – this is just another angle through…

ISO Certification could easily be described as the most important step you’ll ever do for your business. By Creating Operational Procedures for ISO 9001:2015 certification requirements, you are sure to cater to the most critical elements of your core activities. In turn, by taking a deep dive into these key activities, you are bound to…

Recommendations from Certification Bodies are always appreciated by ISO consultants who are willing to learn and grow. The following are some of the suggestions that we have received from certification bodies over time. Customer feedback Given that the focus of an ISO 9001 certification is to improve the reliability of our products and services as…

Responsibilities for the Quality Representative is something that thriving business owners think about when embarking on a continual improvement project. Most successful business leaders feel that they would be better off to assign the improvement project to one specific person. The Quality Representative has a very intriguing Job Description as will be highlighted in this…

One of the most intense activities to do during an ISO 9001 implementation is to define the procedures of the business. In this blog, you will learn on how to create the Sales Procedure as per ISO 9001 requirements. Through this blog, we will take the following two examples to explain how the same requirement…

When thinking of starting any business process re-engineering activities, or if we are considering getting ISO Certified, we need to think about the vision, mission and KPIs for the organization. It is said that “if you don;t have a destination, you can never get lost”, and naturally the inverse also applies. Therefore, before starting any…

Having an ISO 9001:2015 Management Review Meeting Sample is a very understandable question for anyone doing a Management Review for the first time. The Management Review Meeting could possibly be the primary source for continual improvement. Given the fact that the Management Review meeting is all about discussing information with the idea or improvement, first…

Risk Management in ISO 9001 is defined as “the effect of uncertainty” on business objectives. Risk is about dealing with uncertainty. Anything that can have an impact on the strategic direction of a business, can be considered as a risk. If we have no objectives, we are not doing anything. If we have an event without…

ISO 9001 Internal audit for SMEs in Malta might be a daunting task for some, or an exciting experience through which you actively improve your business. ISO 9001 is a voluntary international quality management standard that forward thinking companies implement within their company to structure their processes.  For a company to make a return on…

ISO Certification is increasingly becoming important for forward-looking businesses that are seeking to structure and grow their business. The first consideration that most business owners consider when seeking such a certification is “How much does it cost to get ISO Certified in Malta?”. Like with any other investment that is to be made, the exact…

Handling your suppliers within your value chain in a systematic fashion is extremely critical to ensure a high-quality product or service. Supplier Management for ISO 9001 Certification is an easy requirement of the ISO 9001 standard that does not require too much effort from your end – and yet that will leave long-lasting benefits to…

As an ISO consultant in Malta, I get the opportunity to work with various types of clients, giving me the opportunity to ‘go under the hood’ of various business. Proper implementation of ISO 9001 depends on the character of the business owner – how will are they to improve their business. Recently I was working…

In this page, you will get a complete overview to learn the ISO 9001 Certification Requirements. Here we will assume that you are very familiar with the benefits of implementing an ISO Certification and that you understand Why ISO Certification is important. Step 1: Get an overview of the Clauses for Certification Step 2: Know…

Corrective actions and non-conformities in ISO are the way that we track mistakes that happen within our organisation. In previous blog posts, I have mentioned multiple times that an ISO Certification does not mean that a company has perfect products and service and that no mistakes are done. An ISO 9001 Certification means that a…

Here you will learn more about the Design & Development procedure as per ISO 9001. Design and development could be one of the key processes that need to be defined during an ISO 9001 certification process. If the company does not receive the requirements from the customer or interested parties, and therefore the company designs…

Creating a Quality policy for an ISO management system might be a daunting task for some. However, from our experience in ISO 9001 consulting, we know that it can be a fun, creative exercise. Strategy first Getting your business ISO Certified, should be a strategic decision for your business. Through the process of getting ISO…

The current version of ISO 9001:2015 has been created in a way that can be used for any type of business. Whether it is a manufacturing company, or a service company seeking ISO Certification, each of the 10 clauses of the standard, are relevant to your business. Through the Internal and External Issues, your company…

In this page, you’ll discover some examples of interested parties as required by ISO Certification. The concept of interested parties was not mentioned in the previous version of the ISO 9001 standard. However, in the current version of ISO 9001, it can be considered one of the pillars. for implementing the Quality Management System. Definition…

In this blog post, we will review the current ISO 9001 standard, and all it’s previous versions. ISO stands for International Standardisation Organisation, which is a global network on national standards bodies. This body, issues standards relating to all aspects of the industry. There are several management system standards, including: ISO 9001 – Quality Management…

Since ISO 9001 is a standard, there should be a process to get ISO 9001 Certified, however most consultants still don’t follow a defined process, with tangible actions and results that will be obtained in each step. At ISO 9001 Malta, we do it different. In this post, we will explain the salient steps to…

In this post you will find all the information that you need to be able to effectively get ISO 9001 certified Fast. If you know the business that you are running, and if you carefully read everything that’s written in this eBook, you can be ready for the External Audit in 30 days. You should…

ISO 9001 certification, is a voluntary quality management system certification. The benefits of ISO 9001 certification are dependent on the type of leadership of the organisation. ISO 9001 Certification has been on the increase in Malta for the past years, as it helps businesses structure, and grow their business. If you are only involved in…

In this blog post, we will cover the documentation that is needed for ISO 9001:2015 Certification Process by a local service company, specifically for a marketing agency. It is good to note that the content within this blog post can be used by all service companies, for the their fundamental operations are similar. Mandatory Documents…

ISO 9001 is the most famous quality certification in the World. And that it’s because this certification is accepted and sometimes required by suppliers or customers. Moreover ISO 9001 certification is subsidized by the government through a tax credit scheme offered by Malta Enterprise. Having said that does having an ISO certification in Malta actually…

Welcome to this blog about iso 9001:2015 quality objectives with examples. In this blog, my main aim is to help you truly understand what the actual requirements of the standard are when it comes to quality objectives. We are also going to go over three case studies of actual companies that have implemented iso 9001….

On this page, we will explain in detail, the ISO 9001 clauses in plain English. As an introduction, here are the salient elements of these ISO 9001 clauses in plain English. Introduction to ISO 9001 Clauses in plain English Context – What are the internal and external elements affecting the business? Who are the people…

We all know that human resource is the most important assets that any organization has. Within the current version of ISO 9001:2015 roles and responsibilities are discussed in multiple clauses within the standard, including 5.2 (assigning and communicating roles), 7.1.2 (allocation of staff to meet requirements), and 7.2 (competence and training). The business world, over…