Category Archives: ISO 9001

External Audits – What to expect? External Audits by Certification Bodies is the last step before ISO Certification. Many companies tend to get excited about this part as they do not feel that they are ever ready for the audit. However, like any other concept within ISO Certification – this is just another angle through …

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ISO Certification could easily be described as the most important step you’ll ever do for your business. By Creating Operational Procedures for ISO 9001:2015 certification requirements, you are sure to cater to the most critical elements of your core activities. In turn, by taking a deep dive into these key activities, you are bound to …

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Recommendations from Certification Bodies are always appreciated by ISO consultants who are willing to learn and grow. The following are some of the suggestions that we have received from certification bodies over time. Customer feedback Given that the focus of an ISO 9001 certification is to improve the reliability of our products and services as …

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Responsibilities for the Quality Representative is something that thriving business owners think about when embarking on a continual improvement project. Most successful business leaders feel that they would be better off to assign the improvement project to one specific person. The Quality Representative has a very intriguing Job Description as will be highlighted in this …

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One of the most intense activities to do during an ISO 9001 implementation is to define the procedures of the business. In this blog, you will learn on how to create the Sales Procedure as per ISO 9001 requirements. Through this blog, we will take the following two examples to explain how the same requirement …

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When thinking of starting any business process re-engineering activities, or if we are considering getting ISO Certified, we need to think about the vision, mission and KPIs for the organization. It is said that “if you don;t have a destination, you can never get lost”, and naturally the inverse also applies. Therefore, before starting any …

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Having an ISO 9001:2015 Management Review Meeting Sample is a very understandable question for anyone doing a Management Review for the first time. The Management Review Meeting could possibly be the primary source for continual improvement. Given the fact that the Management Review meeting is all about discussing information with the idea or improvement, first …

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Risk Management in ISO 9001 is defined as “the effect of uncertainty” on business objectives. Risk is about dealing with uncertainty. Anything that can have an impact on the strategic direction of a business, can be considered as a risk. If we have no objectives, we are not doing anything. If we have an event without …

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