Customer satisfaction is a very important aspect of ISO 9001. As we have discussed in earlier posts, having an ISO Certification doesn’t mean that you will have a good quality product. Rather, an ISO Certification, by a reputable certification body, means that you have a strong management system through which you are obtaining real data…
Many people who are looking for an ISO Certification ponder on the idea of “What does it mean to have an ISO certification?” Contrary to popular belief, I will cut to the chase, and say that it does not mean that the company offers a high-quality product or service. Management Systems Before going any further,…
Here you will learn more about the Design & Development procedure as per ISO 9001. Design and development could be one of the key processes that need to be defined during an ISO 9001 certification process. If the company does not receive the requirements from the customer or interested parties, and therefore the company designs…
GDP Certification in Malta refers to the minimum standard that distributors of wholesale products must meet to ensure that good quality medicines are maintained throughout the supply chain. Unlike an ISO certification, GDP is a mandatory requirement for companies involved in the wholesale, or distribution of medicinal products. Even more so, now with the introduction…
When starting to explain what is a management system one can start off by giving the definition as per ISO, the international standardization organisation “A management system is the way in which an organization manages the interrelated parts of its business in order to achieve its objectives.” ISO.org As can be seen above, a management…
The aim of ISO 9001 is to drive improvement through the management system. Going through the process to get ISO Certified without taking any of the benefits of the certification would be a futile exercise. And this is irrespective of the cost to get ISO Certification. ISO 9001 consulting is exciting when companies seek to…
Organizational knowledge in ISO 9001 is one of the updates of the current version of the standard that aims to focus on a service business. Organisations have a myriad of information coming from different sources that need to be captured. It is said that when making a mistake, the damage caused is partly worthwhile if…
Creating a Quality policy for an ISO management system might be a daunting task for some. However, from our experience in ISO 9001 consulting, we know that it can be a fun, creative exercise. Strategy first Getting your business ISO Certified, should be a strategic decision for your business. Through the process of getting ISO…
The current version of ISO 9001:2015 has been created in a way that can be used for any type of business. Whether it is a manufacturing company, or a service company seeking ISO Certification, each of the 10 clauses of the standard, are relevant to your business. Through the Internal and External Issues, your company…
In this page, you’ll discover some examples of interested parties as required by ISO Certification. The concept of interested parties was not mentioned in the previous version of the ISO 9001 standard. However, in the current version of ISO 9001, it can be considered one of the pillars. for implementing the Quality Management System. Definition…